Privacy Policy
This Privacy Policy describes how CleanRest Solutions (“we”, “us”, “our”) collects, uses, and protects personal information when you visit our website, request an estimate, or use our professional cleaning services.
By accessing our website or contacting us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information you provide directly
When you contact us or request a service, you may provide personal information such as:
Name, email address, and phone number
Service address and general location
Details related to requested services, including mattress, couch, or upholstery cleaning
Messages, notes, or photos you choose to send us
Information collected automatically
In addition, certain information is collected automatically when you use our website, including:
IP address
Device type and browser information
Pages visited and time spent on the website
Cookies and similar tracking technologies
Information from third parties
From time to time, we may also receive information from:
Lead generation or advertising platforms
Scheduling, communication, or CRM systems
Analytics providers that help us understand website performance
2. How We Use Your Information
We use collected information primarily to operate our business and provide services. Specifically, your information may be used to:
Provide estimates and schedule appointments
Communicate regarding services, timing, and updates
Perform mattress, couch, and upholstery cleaning services
Respond to inquiries and customer support requests
Additionally, we use information to:
Improve website functionality, security, and performance
Analyze traffic and marketing effectiveness
Send service-related updates or promotions, where permitted by law
3. Legal Basis for Processing (Where Applicable)
Where data protection laws apply, we rely on several legal bases to process personal information. These include:
Contractual necessity, when processing is required to provide requested services
Legitimate interests, such as improving our website and preventing misuse
Consent, particularly for marketing communications, cookies, or SMS messages
Legal obligations, including tax, accounting, and regulatory requirements
4. Cookies & Tracking Technologies
We use cookies and similar technologies to ensure proper website functionality. For example, cookies help us:
Keep the website operating correctly
Measure traffic and performance
Improve navigation and user experience
However, you may control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell personal information.
However, in certain situations, information may be shared with trusted third parties, including:
Service providers such as website hosting, CRM systems, scheduling tools, analytics services, and email or SMS delivery platforms
Licensed contractors or service partners who assist with service delivery
Advertising platforms used to reach potential customers
Legal or regulatory authorities, when disclosure is required by law
All third parties are expected to handle information responsibly and in accordance with applicable laws.
6. Marketing & SMS Communications
If you provide your phone number or email address, you may receive communications related to our services. These may include:
Appointment confirmations and service updates
Automated calls or text messages regarding estimates or scheduling
Occasional promotions or service reminders
You may opt out at any time.
For SMS messages, reply STOP.
For emails, use the unsubscribe link or contact us directly.
Importantly, providing consent for marketing communications is not required to receive our services. Standard message and data rates may apply.
7. Data Retention
We retain personal information only for as long as it is necessary. Generally, this includes retention for:
Providing requested services
Maintaining business and financial records
Complying with legal or tax obligations
Once information is no longer required, it is securely deleted or anonymized.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information. Nevertheless, no method of data transmission or storage can guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include the ability to:
Access personal data
Request corrections or updates
Request deletion, where legally permitted
Restrict or object to certain processing activities
Withdraw consent when processing is based on consent
Opt out of marketing communications
To exercise any of these rights, please contact us using the information provided below.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13 (or under 16 where applicable). Therefore, we do not knowingly collect personal information from minors.
11. International Data Transfers
In some cases, personal information may be processed outside your country, such as through cloud-based services. When this occurs, appropriate safeguards are applied in accordance with applicable data protection laws.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will become effective once posted on this page, along with a revised “Last updated” date.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
? Email: cabinetrefacingteam@gmail.com
? Phone: (619) 571-4683
? Service Area: San Diego, CA and surrounding areas